Post-purchase Referrals

Encourage your customers to sign up for your referral program and share discounts with friends and family, earning them rewards using the Loox Post-purchase Referral Widget.

Using a two-sided referral offer, you can increase traffic coming from your referrals, as well as your total order volume.

For every completed order made through an advocate’s discount link, the advocate will receive a reward for a future order.

Once activated, the widget will appear on your customers’ order confirmation page right after completing a purchase in your store, prompting them to share a unique discount link.

Customers can either copy the link or share it using any of the available apps on their devices:

Widget Settings

To activate the Loox Post-purchase Referrals Widget:

• In the Post-Purchase Referrals Widget settings page, go to “Activate widget”:

• Toggle “Activate widget” on:

  

That’s it! The Post Purchase Referrals Widget will now appear on your customers’ order confirmation page.

Customization options

• Primary color: Adjust the color of the Widget.
• Friend discount title (Only on two-sided incentive): The first line of the widget shows the friend discount.
• Advocate reward title (Only on two-sided incentive): The second line of the widget shows the advocate reward.
• Subtitle: Appears in bold below the discount/reward title.
• Body: Text that appears below the Subtitle. Use it to explain how the discount works.
• Button caption: The call-to-action of the share button itself. Use the  [friend_discount] or [adovcate_reward] placeholders to add the relevant discount amount.

Referral Emails

Every customer who interacts with the Post-purchase Referrals Widget by clicking on it, will register as an advocate of your brand and will generate a unique discount code. They will also receive an automatic email with their unique referral discount link they can share with family and friends.

Your advocates can always recover their discount links or codes using this email.

The email's content will change according to the type of Post-purchase incentive selected in your Loox Admin.

One-sided incentive:

Two-sided incentive:

The email's texts and banner can be customized through the Post-purchase Referrals Widget Email settings page: