How to Contact Our Support Team

Need assistance with anything Loox-related?

Contact our Support Team! We're available 24/7 and happy to help 😊

You can contact our support team using the following methods:

The Loox app:

Inside the Loox app, click on the "Help" button located at the bottom right of the screen:
Inside the "Help" menu, click "Email us":
Elaborate on your situation, and click "Send Email".

The Loox Help Center:

Inside the Loox Help Center, click on the "Help" button located at the bottom right of the screen:
Select "Email":
Elaborate on your situation, and click "Send Email".

Apps and sales channels" settings:

Inside your "Apps and sales channels" settings, click "..." to open the dropdown menu next to "Loox Product Reviews & Photos":
Click "Get support":
Elaborate on your situation, and click "Send message":

Email:

Send an email explaining your situation to [email protected].

Our Support team will get back to you as soon as possible.