How can we help you?

Getting Started

Initial Set Up

Set up Loox and start leveraging the power of happy customers

1 article

Loox Academy

Video walkthroughs, tips, and tricks to get the most out of Loox

1 article

Tutorial Videos

Watch our Help Center "how-to" videos

1 article

Popular Topics

Most searched-for articles and essential information

1 article

Displaying Reviews

Product Page

Customize how reviews appear on your product pages

11 articles

Vintage Themes

Display Loox widgets on your Vintage theme pages

7 articles

Beyond the Product Page

Unique widgets to present reviews on all store pages

21 articles

Outside Shopify

Display reviews on the checkout page and domains outside Shopify

3 articles

Rating Widget

Showcase your ratings and icons across all store pages

6 articles

Managing Reviews & Referrals

Managing Reviews

Define how you collect and handle reviews

10 articles


Turn your happy customers into brand advocates

7 articles

Importing & Exporting

Import reviews from previous sources or export reviews elsewhere

10 articles

Loox Emails

Schedule and customize emails sent to your customers

13 articles


Pagebuilders & Design

Show Loox widgets on pages built with PageFly, Gempages, Shogun, and more

7 articles

SEO & Social Media

Integrate reviews with Google Shopping, Google Search, Facebook, and more

7 articles

Review Requests & Rewards

Send review requests via SMS, Messenger, or push, and integrate with loyalty apps

9 articles


Integrate with Weglot, Klaviyo, Omnisend, Shineon, and Shopify Flow

7 articles

Account Management

Billing & Legal

App charges, subscription plans, compliance, and legal documentation

9 articles

Account Information

Technical information about your Loox account

5 articles