Adding a Reviews Tab to Your Facebook Page
The Facebook tab integration enables you to display the Loox widget with all your store’s reviews on a designated “Product Reviews” tab on your store’s Facebook page:
Note: Facebook requires at least 2,000 fans (likes) to add custom tabs to your site. If your page doesn't meet their guidelines, you may see the following error message:
To display the Loox widget in a tab on your Facebook page, follow these steps:
- Go to the Integrations section of your Loox settings.
- Click the “Continue with Facebook” button in the “Facebook Page Tab” section:
- Sign in to your Facebook account.
- Click the “Continue as...” button.
- Choose the page you wish to add the “Reviews” tab to by clicking “Select page” and selecting the relevant Facebook page:
- Click “Done”.
To change the placement of the “Reviews” tab on your Page’s menu, drag and drop the tab where you would like it to be positioned:
Note:
- Renaming the tab is not currently supported by Facebook.
- Facebook does not support mobile Custom Tabs. This means that when viewing your Facebook page on a mobile device, the "Product Reviews" tab will not display.
To remove the Loox "Product Reviews" tab from your Facebook page, follow these steps:
- Go to your business' main Facebook page.
- At the end of the address URL add:
/settings/?tab=apps
- It should look like this:
https://www.facebook.com/{yourStore}/settings/?tab=apps
- In the new window that opens up:
- Click “Edit Settings” for Loox.io.
- Click "remove" in the new dialog box.
- Refresh the page.
