How do I delete my reviews?

Please note that hiding a review is essentially the same as deleting it, as it no longer appears in your store's pages and does not count towards your product's average rating.

If you would like to remove a review completely from your Loox account, you can delete it directly from your Loox "Reviews" tab, by clicking "More actions" and then "Delete review" on the review you wish to remove:

Bulk delete reviews:

To delete multiple reviews at once, filter the reviews you wish to remove by searching for a product/name/rating and then clicking "Bulk actions" --> "Delete all reviews":

This will automatically delete all the reviews that match your current filters/searches:

Please note that this process is permanent and irreversible.

Bulk operations are currently limited to 30 products at a time.

If you need to hide/approve reviews for more than 30 products, please contact support and we'd be happy to help :)