How to delete reviews that were collected or imported with Loox?

Please note: hiding a review is essentially the same as deleting it, as it no longer appears in your store's pages and does not count towards your product's average rating.

After removing a review from your Loox admin you will no longer be able to bring it back! 


To remove a review completely from your Loox admin:

  1. Go to the "Reviews" tab in your Loox admin
  2. Find the review you wish to remove
  3. Click "More actions"  then "Delete review"


Bulk delete reviews:

To delete multiple reviews at once, filter the reviews you wish to remove by searching for a product/name/rating and then clicking "Bulk actions" --> "Delete all reviews":

This will automatically delete all the reviews that match your current filters/searches:


Please note that this process is permanent and irreversible