How to delete reviews that were collected or imported with Loox?
Please note: hiding a review is essentially the same as deleting it, as it no longer appears in your store's pages and does not count towards your product's average rating.
After removing a review from your Loox admin you will no longer be able to bring it back!
To remove a review completely from your Loox admin:
- Go to the "Reviews" tab in your Loox admin
- Find the review you wish to remove
- Click "More actions" then "Delete review"
Bulk delete reviews:
To delete multiple reviews at once, filter the reviews you wish to remove by searching for a product/name/rating and then clicking "Bulk actions" --> "Delete all reviews":
This will automatically delete all the reviews that match your current filters/searches:
Please note that this process is permanent and irreversible