Permanently Deleting Reviews

Important: After removing a review from your Loox admin you will no longer be able to bring it back! 

Hiding a review is essentially the same as deleting it. It no longer appears in your store's pages and does not count towards your product's average rating.

To Permanently Remove a Review From Your Loox Admin:

  1. Go to the "Reviews" tab in your Loox admin
  2. Find the review you wish to remove
  3. Click "More actions"  then "Delete review"

Bulk Delete Reviews:

To delete multiple reviews at once, filter the reviews you wish to remove by searching for a product/name/rating. Then click "Bulk actions" --> "Delete all reviews".
This will automatically delete all the reviews that match your current filters/searches:

Please note that this process is permanent and irreversible.