Rewarding Store Credit with Rise.ai

Using the Rise.ai integration, you can incentivize reviews with store credit instead of straight discounts.

The Loox + Rise.ai integration is available on the Essential plan and up. Click here to upgrade your plan.


To activate the integration, follow these steps:
  1. Install Rise.ai on your store.
  2. Go to your Rise.ai Integrations menu, and activate the integration:

  3. Click "Continue to Loox":

  4. Go to your Integration settings within Loox.
  5. Click "Activate Integration":
  6. Click integrate in the prompt that appears:


To send store credit rewards for product reviews, follow these steps:

  1. Go to your Rise Loyalty and Rewards tab.
  2. Click "Create WorkFlow" and select "Create your own".
  3. Click "Select Trigger" and choose "Loox Review Created":
  4. Click "Add case", and choose the condition in which customers will get a reward:

    1. Reviews star count The amount of stars given in the review
    2. Review image - The image the reviewer included in his review
    3. Product id - The product id for which the review was given
  5. Choose an action: Issue Store Credit/Issue Limited Store Credit:
    note: the credit can be redeemed only on a specific collection.

  6. Click on Test WorkFlow to see the email sent and the reward issued to the customer.
  7. Activate the workflow by clicking on the toggle.
  8. Click save: