How to Create a Staff Account for Loox Support

Our support team might need a staff account for your store to edit your theme or help you configure certain settings. To create a staff account, please follow these instructions:

  1. Go to your Plan and permissions menu, under Settings, and click on "Add staff":
  2. Enter "Loox" as the first name and "Support" as the last name.
  3. Enter the following email address in the "Email" field: [email protected]
  4. Add permission to "Themes". Sometimes we'll need more permissions - we'll let you know if that's the case.
  5. Click "Send invite".