How do I create a staff account for my store?
Occasionally, our support team will need a staff account for your store in order to edit your theme or help you configure certain settings. To create a staff account, please follow these instructions:
- Go to your Shopify account creation form (Shopify admin -> Settings -> Accounts -> Add staff account)
- Enter "Loox" as the first name and "Support" as the last name
- Enter the following email address in the "Email" field: [email protected]
- Add permission to "Themes". Sometimes we'll need more permissions - we'll let you know if that's the case.
- Click "Send invite"