Post-purchase Referrals Widget

Increase sales and traffic to your store by encouraging customers to refer friends and family using the Loox Post-purchase Referrals Widget.

The widget will appear on your customers' order confirmation pages after they make a purchase, encouraging them to share their unique discount link with others, earning rewards in the process.


Widget activation

To activate the Loox Post-purchase Referrals Widget:

That’s it! The Post Purchase Referrals Widget will now appear on your customers’ order confirmation page.

Note: This method only works if you are not using Shopify's Checkout Extensibility. To activate and display the Post-purchase Referrals Widget on Stores using stores using Shopify's Checkout Extensibility, follow the steps below.


Activating the widget with Checkout Extensibility

To activate the Loox Post-purchase Referrals Widget on stores using Shopify's Checkout Extensibility:

  • Open the page template selection dropdown, and select "Checkout and new customer accounts":

  • Open the page template selection dropdown, and select "Thank you":

  • On the bottom-left corner of the screen, click "Add app block":

  • Select "Loox Referrals":

  • Click "Save":

That’s it! The Post Purchase Referrals Widget will now appear on your customers’ order confirmation page.


Widget customization

  • Primary color: Adjust the color of the widget.
  • Friend discount title (Only on two-sided incentive): The first line of the widget shows the friend discount.
  • Advocate reward title (Only on two-sided incentive): The second line of the widget shows the advocate reward.
  • Subtitle: Appears in bold below the discount/reward title.
  • Body: Text that appears below the subtitle. Use it to explain how the discount works.
  • Button caption: The call-to-action on the share button itself. Use the  [friend_discount] or [adovcate_reward] placeholders to add the relevant discount amount.

Referral Emails

After clicking on the Post-purchase Referrals Widget, customers will register as advocates of your brand and will receive a unique discount code. The unique referral discount will also be sent via email with a link they can share with family and friends.

Your advocates can always recover their discount links or codes using this email.

The email content depends on the Post-purchase incentive you select in Loox Admin.

One-sided incentive:

Two-sided incentive:

The email's texts and banner can be customized through the Post-purchase Referrals Widget Email settings page:

If you have more questions, contact our Support team. We’re available 24/7 and happy to help!

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