Post-Purchase Referrals Widget
Increase sales and traffic to your store by encouraging customers to refer friends and family using the Loox Post-Purchase Referrals Widget.
The widget will appear on your customer's order confirmation page after they make a purchase, encouraging them to share their unique discount link with others and earn rewards in the process.
IN THIS ARTICLE
Widget activation
To activate the Loox Post-Purchase Referrals Widget:
- In the Post-Purchase Referrals Widget settings page, go to “Activate widget”.
- Toggle “Activate widget” on.
- Click "Save".
The Post-Purchase Referrals Widget will now appear on your customers’ order confirmation page.
Note: This method only works if you are not using Shopify's Checkout Extensibility. To activate and display the Post-Purchase Referrals Widget on stores using Shopify's Checkout Extensibility, follow the steps below.
Activating the widget with Checkout Extensibility
To activate the Loox Post-Purchase Referrals Widget on stores using Shopify's Checkout Extensibility:
- In the Post-Purchase Referrals Widget settings page, go to “Activate widget”.
- Toggle “Activate widget” on
- Click "Save".
- Inside your Shopify Themes menu, click "Customize" to open the Theme Editor
- Open the page template selection dropdown, and select "Checkout and new customer accounts"
- Open the page template selection dropdown, and select "Thank you"
- On the bottom-left corner of the screen, click "Add app block"
- Select "Loox Referrals"
- Click "Save"
Within the theme editor, you can choose whether or not to display the Referrals Widget image:
That's it! The Post Purchase Referrals Widget will now appear on your customers’ order confirmation page according to your settings.
Widget customizations
- Primary color: Adjust the color of the widget.
- Friend discount title (Only on two-sided incentive): The first line of the widget shows the friend discount.
- Advocate reward title (Only on two-sided incentive): The second line of the widget shows the advocate reward.
- Subtitle: Appears in bold below the discount/reward title.
- Body: Text that appears below the subtitle to explain how the discount works.
- Button: The call-to-action on the share button. Use the [friend_discount] or [advocate_reward] placeholders to add the relevant discount amount.
Referrals Emails
After clicking on the Post-Purchase Referrals Widget, customers will register as advocates of your brand and will receive a unique discount code. The code will also be sent via email with a link they can share with family and friends.
Your advocates can always recover their discount links or codes using this email.
The email content depends on the Post-`purchase incentive you select in Loox Admin.
One-sided incentive:
Two-sided incentive:
The email texts and banner can be customized through the Post-Purchase Referrals Widget email settings page.
If you have more questions, contact our Support team. We’re available 24/7 and happy to help!