Post-purchase Referrals Widget
Increase sales and traffic to your store by encouraging customers to refer friends and family using the Loox Post-purchase Referrals Widget.
The widget will appear on your customers' order confirmation pages after they make a purchase, encouraging them to share their unique discount link with others, earning rewards in the process.
IN THIS ARTICLE
Widget activation
To activate the Loox Post-purchase Referrals Widget:
- In the Post-Purchase Referrals Widget settings page, go to “Activate widget”:
Toggle “Activate widget” on:
That’s it! The Post Purchase Referrals Widget will now appear on your customers’ order confirmation page.
Note: This method only works if you are not using Shopify's Checkout Extensibility. To activate and display the Post-purchase Referrals Widget on Stores using stores using Shopify's Checkout Extensibility, follow the steps below.
Activating the widget with Checkout Extensibility
To activate the Loox Post-purchase Referrals Widget on stores using Shopify's Checkout Extensibility:
- In the Post-Purchase Referrals Widget settings page, go to “Activate widget”.
- Toggle “Activate widget” on:
- Inside your Shopify Themes menu, click "Customize" to open the Theme Editor:
- Open the page template selection dropdown, and select "Checkout and new customer accounts":
- Open the page template selection dropdown, and select "Thank you":
- On the bottom-left corner of the screen, click "Add app block":
- Select "Loox Referrals":
- Click "Save":
That’s it! The Post Purchase Referrals Widget will now appear on your customers’ order confirmation page.
Widget customization
- Primary color: Adjust the color of the widget.
- Friend discount title (Only on two-sided incentive): The first line of the widget shows the friend discount.
- Advocate reward title (Only on two-sided incentive): The second line of the widget shows the advocate reward.
- Subtitle: Appears in bold below the discount/reward title.
- Body: Text that appears below the subtitle. Use it to explain how the discount works.
- Button caption: The call-to-action on the share button itself. Use the [friend_discount] or [adovcate_reward] placeholders to add the relevant discount amount.
Referral Emails
After clicking on the Post-purchase Referrals Widget, customers will register as advocates of your brand and will receive a unique discount code. The unique referral discount will also be sent via email with a link they can share with family and friends.
Your advocates can always recover their discount links or codes using this email.
The email content depends on the Post-purchase incentive you select in Loox Admin.
One-sided incentive:
Two-sided incentive:
The email's texts and banner can be customized through the Post-purchase Referrals Widget Email settings page:
If you have more questions, contact our Support team. We’re available 24/7 and happy to help!