Post-Purchase Referrals Widget

Increase sales and traffic to your store by encouraging customers to refer friends and family using the Loox Post-Purchase Referrals Widget.

The widget will appear on your customer's order confirmation page after they make a purchase, encouraging them to share their unique discount link with others and earn rewards in the process.


Widget activation

To activate the Loox Post-Purchase Referrals Widget:

  • Click "Save".

The Post-Purchase Referrals Widget will now appear on your customers’ order confirmation page.

Note: This method only works if you are not using Shopify's Checkout Extensibility. To activate and display the Post-Purchase Referrals Widget on stores using Shopify's Checkout Extensibility, follow the steps below.


Activating the widget with Checkout Extensibility

To activate the Loox Post-Purchase Referrals Widget on stores using Shopify's Checkout Extensibility:

  • Open the page template selection dropdown, and select "Checkout and new customer accounts"

  • Open the page template selection dropdown, and select "Thank you"

  • On the bottom-left corner of the screen, click "Add app block"

  • Select "Loox Referrals"

  • Click "Save"

Within the theme editor, you can choose whether or not to display the Referrals Widget image:

That's it! The Post Purchase Referrals Widget will now appear on your customers’ order confirmation page according to your settings.


Widget customizations

  • Primary color: Adjust the color of the widget.
  • Friend discount title (Only on two-sided incentive): The first line of the widget shows the friend discount.
  • Advocate reward title (Only on two-sided incentive): The second line of the widget shows the advocate reward.
  • Subtitle: Appears in bold below the discount/reward title.
  • Body: Text that appears below the subtitle to explain how the discount works.
  • Button: The call-to-action on the share button. Use the  [friend_discount] or [advocate_reward] placeholders to add the relevant discount amount.

Referrals Emails

After clicking on the Post-Purchase Referrals Widget, customers will register as advocates of your brand and will receive a unique discount code. The code will also be sent via email with a link they can share with family and friends.

Your advocates can always recover their discount links or codes using this email.

The email content depends on the Post-`purchase incentive you select in Loox Admin.

One-sided incentive:

Two-sided incentive:

The email texts and banner can be customized through the Post-Purchase Referrals Widget email settings page.

If you have more questions, contact our Support team. We’re available 24/7 and happy to help!

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