Onsite Referrals

With Onsite Referrals, your store's visitors can share unique discount links with their friends without the need to purchase from your store beforehand. 

Once activated, your visitors will be able to register and become advocates for your store, providing them with chances to earn rewards in the process while expanding your collection of customers.

In this Article:

Overview

Onsite referrals widgets enable customers to become advocates of your brand without needing to purchase an item before they start referring friends to your store:

Onsite Sidebar widget:

A sidebar widget that provides customers quick and easy access to the referral registration form anywhere on your store's pages. Learn more.

Onsite Referrals widget:

Add the referral registration form as a section on any page on your store using the Shopify Theme editor. Learn more.

Please note: Customers can register only once using the Onsite referral widgets. Repeat registration will provide them with access to their existing discount code.

Once the Onsite sidebar referrals widget is activated, a sidebar widget is displayed on either the left or right sides of your store's pages. 

When clicked, your customers will be shown an advocate registration form, which will grant them a unique link that they can share with their friends to give them a discount on their purchase in your store. 

Customers can either copy the link or share it directly using any of the available apps on their devices. The same discount link will also be sent to their email, so they can resend it at any point in time.

When clicked, the Loox referral registration form will open in a floating manner on top of the current page the customer is on.

Onsite Referrals widget

With Loox's Onsite Referrals widget, your store's visitors can share unique discount links with their friends, by using the referral registration form showcased on your homepage.

Once added, your customers will be able to register as an advocate, which will provide them a unique link that they can share with their friends to give them a discount on their purchase in your store. 

Customers can either copy the link or share it directly using any of the available apps on their devices.

Appearance settings

You can customize the widget's appearance settings directly from the Shopify Theme Editor.

Once added, the app block section within the theme editor will include multiple customization options:

Widget Customization:

  • Layout: Choose to display a photo on the widget or not.
  • Photo: Photo selection tool. Can upload a custom image, or use a free image from Shopify.
  • Primary Color: Change the color of the "Get Discount Link" button.
  • Text Color: Adjusts the color of the widget's text.
  • Text Field Border Color: Changes the color of the text fields' borders.
  • Background: Changes the color of the widget's background.

Widgets Settings

Loox provides you with multiple appearance customization options that will affect all Onsite referrals widgets. 

Onsite Referrals Sidebar Widget Customizations:

  • Position: Decide which side of the screen the Referral Sidebar widget appears on.
  • Button text: Change the title's text. 
  • Button background color: Adjust the color of the widget itself.
  • Button text color: Pick the color of the Sidebar title's font.
  • Hide on mobile: Removes the Sidebar from appearing on mobile devices.
  • Display on: Choose which pages will show the widget.

Form customizations (will apply for all widgets):

  • Primary color: The background color of the widget. The text adjusts automatically to black or white according to the chosen color.

Form's text customizations (will apply for all widgets):

  • Title: The first line of the widget shows the friend discount.
  • Subtitle: Appears in bold below the discount/reward title.
  • Button caption: The call-to-action of the share button itself. Use the  [friend_discount] or [adovcate_reward] placeholders to add the relevant discount amount.

We provide multiple methods of collecting customer consent within the onsite referral registration form to ensure they only receive marketing emails if they want. 

Single Opt-in:

The Single Opt-in option allows your customers the option to opt-in to receiving marketing emails from your store using a checkbox on the Onsite Referral widget:

Double Opt-in:

The Double Opt-in option requires your customers to opt-in to marketing emails from your store and also via the onsite Referral widget's checkbox and verify their email subscription through an email.  

No consent:

Having no consent, your customers will not be asked to provide any consent during their registration form, and as a result, we will not send any referral marketing emails:

Referral Emails

Loox's Referral Emails will be automatically sent to customers who interact with the Onsite referrals widget's discount link button. This email includes the unique referral link they can send to friends to give them a discount on your store.

Advocates can always come back to this email to view and re-share their unique discount link.

One-sided incentive:

Two-sided incentive:

The email's content will change according to the type of Post-Purchase incentive selected in your Loox Admin.

The email's texts and banner can be customized through the Onsite Referral Email's settings page: