Capture more interest in your products by displaying visual product reviews using the Loox Pop-up Widget.
The widget will highlight your customers' reviews, encouraging new visitors to read their stories and visit your product pages.
Activating the Pop-up Widget
Once enabled, the Pop-up Widget will display a single review for a set number of seconds, one review at a time out of your entire collection of reviews.
The widget will select reviews to display based on the “Minimum rating to display” setting.
When clicked, the full version of the review will appear, including a larger version of its attached UGC (if available), full review text, the date submitted, the author’s name, and a “Verified Purchase” disclaimer (if relevant).
Additional information
On product pages, only reviews associated with the relevant product will be displayed. When clicked on a non-product page, the review quickview will include a link to the product page.
Clicking the "X" button dismissed the Pop-up Widget for 24 hours for the customer.
For reviews with multiple photos, only the cover photo will appear on the Pop-up Widget.
On the Scale plan and up, Loox will automatically display AI-generated review highlights, helping shoppers quickly scan key insights and make faster purchase decisions.
- Note: This applies only to 4-5 star reviews submitted in English.
Customization options
You can customize the Pop-up Widget from its dedicated settings page.
Widget layout - Select your preferred layout for the widget.
Note: For the Horizontal layout, a delay timer will be displayed around the review's image (if any).
Display on - Select the pages on which you would like to display the Pop-up Widget.
Position - Select where you would like the Pop-up Widget to appear on your pages.
Minimum rating to display - Set a minimum rating filter for the widget, limiting the reviews displayed accordingly.
Show product thumbnail - When enabled, the widget will display the name and image of the relevant product under each review.
Hide on mobile - When enabled, prevent the Pop-up Widget from appearing on mobile.
Auto-play video preview - When enabled, a preview of video reviews will automatically play.
Corner style - Adjusts the size of the widget's corner radius
Initial delay - Set the number of seconds it takes for the widget to appear after the page loads.
Delay between Pop-ups - Set the time between when a review disappears and a new one appears.
Pop-up display time - Set a duration for how long the Pop-up Widget will display a review before disappearing.
Maximum reviews per page - Configure the number of reviews displayed before the Pop-up Widget stops displaying new reviews.