How to Contact our Support Team

Need assistance with anything Loox related?

Contact our Support Team! We're available 24/7 and happy to help 😊

You can contact our support team using the following methods:

The Loox app:

  • Inside the Loox app, click on the "Help" button located at the bottom right of the screen:

  • Inside the "Help" menu, click "Email us"

  • Elaborate on your situation, and click "Send Email".

Apps and sales channels" settings:

  • Elaborate on your situation, and click "Send message":


Send an email explaining your situation to [email protected].

Our Support team will get back to you as soon as possible.