Offering a Discount for Photo/Video Reviews

Motivate your customers to submit visual reviews by offering them a next-purchase discount for reviews that include a photo or video. 

This article will cover the two types of discounts available and the reminder email we send to ensure your customers don’t forget to claim their reward.

Important: Loox will provide discounts to all customers who submit a photo or video review and not based on the rating

Offer discounts for photo and video reviews

Encourage your customers to share their experiences with UGC by offering discounts based on whether they submit a photo or a video review.

To offer discounts to your customers, follow the steps below:

  • Inside the “Collect reviews” settings section, go to “Discount for photo/video reviews”.
  • Toggle on “​​Enable discount for photo/video”.

  • Select whether you would like to offer the "Same discount" or "Different discounts" for photo and video reviews:

  • Set up your desired discount amount.

Offering a single Shopify discount code

Create a discount code in Shopify and use it as the code given for photo/video reviews through Loox.

This option lets you create a discount code in Shopify Discounts with specific rules. The code created in Shopify supports advanced limitations, including limiting it to selected collections or setting a minimum purchase amount.

Note: This option is only available if you have set up your offer to “Same discount” for photos and videos.

To create a discount code in Shopify, and offer it as the code given for photo/video reviews through Loox, follow the steps below: 

  • Select your discount type, and set your discount amount.
  • Click "Save discount".
  • Inside the Loox app “Collect reviews” settings section, click “Discount for photo/video reviews” to open the dropdown.
  • Enter your newly created discount code under “Insert code”:

  • Click "Validate".

Set your discount amount

Select the amount you would like to offer your customers for photo reviews and video reviews.

Choose from two types of discounts:

  • Percentage (%): For example, 15% off.
  • Fixed: For example, $15 off (your store’s currency will be automatically used).

Auto-generate a unique code for each review

This option will automatically generate a new unique code for every customer that submits a photo/video review. 

You'll be able to see all discount codes in your Shopify Discounts

Discount codes for photo/video reviews will appear with the following prefix: “Loox Photo/Video Reviews: LX-” :