Keep track of your performance and the revenue generated from Loox Reviews and Referrals right at the top of your Loox homepage. This article will also cover how you can track Loox-related orders on the "Orders" page in your Shopify admin.
Understanding your Loox performance
On your Loox homepage, you can find a detailed breakdown of your performance and revenue originating from Loox Reviews and Referrals within a selected time frame.
The Reviews section
You can monitor your review collection and the overall revenue generated by reviews in the Reviews section.
- Request emails sent - The number of review request emails sent within the selected time frame.
- Reviews collected - The number of reviews collected via Loox.
- Photo/Video reviews - The number of photo and video reviews collected via Loox.
- Generated revenue - Revenue generated from orders that redeemed a discount for submitting a photo and video review.
The Referrals section
Loox Referrals is available on the Scale plan and above. Click here to upgrade your plan
The Referrals section summarizes customers' engagement with your referrals program and the revenue generated from it.
- Orders - The number of orders from your store that came through referral links.
- Generated revenue - Revenue generated from orders that came from your referral program.
Tagging your Loox orders
Loox will automatically add a tag to every Loox-related order, so you can track it under the "Orders" page in your Shopify admin.
Below you can find a list of all relevant tags:
| Tag | Meaning |
|---|---|
| Loox - Photo/Video Review Discount | Purchase made using the discount code Loox generates for photo/video reviews. |
| Loox - Friend Discount | Purchase made by a customer referred to your store through a unique referral link. |
| Loox - Advocate Reward | Purchase made by an advocate, redeeming their reward. |
| Loox - Review Request Email | Purchase made by a customer directly after submitting a review (clicked "Continue" once they submitted the photo/video review). |
| Loox - Photo/Video Reminder Email | Purchase made by a customer after submitting a photo/video due to reminder email (clicked "Continue" once they submitted the photo/video review). |
| Loox - Social Media Share | Purchase made by a customer referred to your store by a review shared on social media. |
| Loox - SEO | Purchase made by a customer referred to your store through one of Loox's SEO services. |
Tracking your Loox orders
You can sort and filter Loox-related orders on your Shopify "Orders" page.
Once a Loox-related order is completed on your store, a unique "Loox-driven Sales" tab will be added to your Shopify Orders page, including all of your orders driven by Loox:
