How do I upload a logo?

Loox enables you to add your brand's logo to your Loox emails that are sent to your customers (eg. review requests).

To add your logo to review request emails, enter the image URL of your logo in the "Collect reviews" section of your Loox settings:

If you don't have a URL and would like to generate one, follow these instructions:

  1. Go to your Shopify Files menu
  2. Click "Upload files" and select your logo image
  3. Once the upload is complete, Shopify will display its URL
  4. Copy the URL and paste it into your Loox app settings:

If you find that the logo is too large, you can re-size it using the online tool here


Add your logo to Loox emails on the Advanced plan