Integrating Loox with Shopify Headless Commerce

As long as your store has an active Shopify subscription and all orders are received and processed through Shopify, you will be able to use Loox on your store.

To display Loox on a page hosted outside a Shopify theme click the link below:

Integrating Loox into Pages Hosted outside of Shopify

All Shopify orders which include an active product and an email address that accepts marketing emails will automatically receive a review request email as expected.

However, if the orders do not go through your Shopify account, or they do not include an email, Loox will not include them in the email sequence (as there is no email address to send it to).

If you have any further questions or concerns, please contact our support team and we'd be more than happy to help!