Customizing Your Branding Settings

Want the Loox widgets and emails to fit seamlessly with your store’s branding?

You’ve come to the right place! Your store's branding can be customized using Loox's Branding settings.

Below you can find everything you need to customize your Loox widgets and emails.

To add your store's logo, follow the steps below:

If your logo's image file is too large, re-size it using this online tool.  

Choosing your widgets' default corner radius

Our widgets come with a variety of corner radius options, so you can customize their look to match your store.

To choose your widgets' default corner radius design, follow the steps below:

  • From the "Corner radius" setting's dropdown, select your desired corner radius design:

Customizing your store's Rating icons

To edit the Rating Icons displayed on your store:

  • Inside the  Loox App “Branding” settings section, go to “General Appearance”.
  • Next to “Rating Icon”, click on the Dropdown menu button,  and select a  rating icon:

  • Once you have selected your rating icon, you can change its color by using the color selector tool next to the dropdown menu or by inserting your the color’s hex code:

The changes are automatically applied to all of your Loox Reviews, Rating, and Carousel widgets, as well as to your Upsell page’s Rating widget. 

Selecting your widgets’ font

To change the font of your widgets, click "Font" and choose a font from the drop-down menu or type in a specific font. 

By default, Loox all widget fonts are set to "Poppins".

To change your widgets' font:

  • Open the dropdown next to "Widgets font".
  • Choose a font from the drop-down menu or type in a specific font. We support all Google Fonts:

Loox Branding

To remove all Loox branding from your store’s pages, select “Hidden” from the dropdown:

This option is available on the Scale plan and up. Click here to upgrade your plan.

To add a banner to override your default email banner:

  • Inside your "Branding" settings section, go to "Email appearance".
  • Toggle on "Enable email banners":

  • Click the “pencil icon” button to add your banner image:

Once enabled, the selected email banner will be applied to all of your Loox emails.

Check out our email inspiration page:

Note: Banner images must be uploaded in JPG, PNG, or GIF format, up to 5 MB. The header image will be displayed in 500px width. For best results, upload an image between 500-1200px wide.

Customizing your emails’ appearance

Customize your email’s appearance inside the “Branding” settings section.

We have 3 email format options: 

  • Boxed: Adds a grey background behind your text border
  • Modern is a borderless email
  • Custom 

See examples below:




Customize each element of your emails:

  • Email's background-color
  • Text's background-color
  • Text's color
  • Button's background-color
  • Button's border-color
  • Button's title color
  • Email's font & font size

To customize your Loox emails' appearance:

  • Inside your "Branding" settings section, go to "Email appearance"
  • Open the "Appearance" dropdown menu, and select "Custom":

  • Customize all the email elements using the color selector or insert your desired color hex code:

Note: All customization adjustments will apply to all Loox emails sent to your customers (e.g., Review requests, Review request reminders, Photo/video reminders, Discount reminders, etc...).

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