Importing Reviews from Shopify Product Reviews to Loox

Don’t leave your customer feedback behind - import your Shopify Product Reviews to Loox and continue building trust with potential buyers.


To import your reviews from the Shopify Product Reviews app:

  1. Inside the Shopify Product Reviews app, click "Export" under "Reviews".

  1. Go to “Import Reviews” within your Loox admin.
  2. Click "Shopify reviews”.
  3. Upload your CSV file exactly as exported.

  1. Once the import is complete, you will receive a review import summary email specifying the number of successfully imported reviews. The email will be sent to the address listed on your Shopify account.
  • If any reviews fail to import, the email will also include a CSV file listing errors that need to be corrected before re-importing.
  • Imported reviews will appear in your “Manage Review” settings section.

Learn more

If you have any questions, contact our Support team at [email protected]. We’re available 24/7 and happy to help!

Still need help? Contact Us Contact Us