Importing Reviews from Reviews.io to Loox
Bring over your reviews from Reviews.io into Loox in a few simple steps and keep your customer feedback visible.
To import your reviews from Reviews.io:
Note: Exporting your reviews from Reviews.io is available only on their Grow and Plus plans.
- Go to “Import Reviews” within your Loox admin.
- Click "Reviews.io”.
- Upload your CSV file exactly as exported.
- Once the import is complete, you will receive a review import summary email specifying the number of successfully imported reviews. The email will be sent to the address listed on your Shopify account.
- If any reviews fail to import, the email will also include a CSV file listing errors that need to be corrected before re-importing.
- Imported reviews will appear in your “Manage Review” settings section.
Learn more
If you have any questions, contact our Support team at [email protected]. We’re available 24/7 and happy to help!