Sharing Reviews Across Product Groups
Share and display reviews between multiple products by grouping them together. Grouping products together allows you to share reviews between similar or identical products displayed on different product pages. Once created, reviews will be shared between all products within a group on an ongoing basis.
Product groups are available on the Scale plan and above. Click here to upgrade your plan.
Tip: We recommend grouping identical products together to share reviews between them.
For example, a “Shirt” group consists of 3 different t-shirt designs of the same product:
- T-shirt design 1
- T-shirt design 2
- T-shirt design 3
When grouped together, the Product Reviews Widget displayed on each product page will include the reviews of all 3 T-shirt designs (T-shirt design 1+2+3).
IN THIS ARTICLE
Creating a new product group
To group multiple products together:
- Inside the Loox app's "Reviews - Preferences" settings page, go to "Product groups".
- Click "Add group"
- Select the products you would like to group together and click “Add”
Name your newly created product group
- Click "Save".
That's it! Reviews will now be shared across products in the defined group.
Product thumbnails
Once your product group has been created, store visitors will be able to see the original product associated with each review through product thumbnails visible on the Product Reviews Widget.
To turn this setting on/off:
Within "Reviews" - "Preferences", go to "Product groups"
Toggle "Show product thumbnails in grouping" on or off.
If you have questions or need assistance grouping your products, contact our Support team. We’re available 24/7 and happy to help!