Undo incorrect imports added to your Loox account.
Using our option to undo incorrect imports, you will have a 7-day window to undo the import of any reviews incorrectly imported to your Loox account.
Please note that undoing incorrect imports must comply with your local laws and regulations.
Warning: This action is irreversible, and the reviews included in these imports will not be accessible again.
To undo the import of a single review from your Loox account:
- In the “Manage Reviews" settings section, find the review you want to undo the import of:
- Click the “... ” button located below the review to open the dropdown menu:
- Click "Undo import”.
And that's it!
To undo the import of all reviews included in a single import file:
- In the “Manage Reviews” settings section, filter and search for the import you would like to undo.
Tip: To easily find the imports available for you to undo (imported in the last 7 days), click on the "Filter" dropdown list and select "Imported in the last 7 days".
- Click "Bulk Actions", and select “Undo all imported reviews”:
Please Note: The option to undo incorrect imports from your Loox account is only available for a week (7 days) since a review was imported to your Loox account. Once that time period passes, the option to undo its import will no longer be available.