How do I integrate Loox with Smile.io?

To reward your customers with Smile.io points for submitting a Loox review, follow these steps:

  1. Make sure both Loox and Smile.io are installed on your store
  2. Go to your Loox Integrations menu
  3. Go to the Smile.io section and click "Activate integration"
  4. Click “Integrate” then "Authorize"
  5. In your Smile.io “Points” menu click “View all actions”
  6. Click “Add action” and select “Submit a review” from the list that appears:

  7. Enter the amount of points you wish to give in exchange for leaving a review
  8. Click “Create”
  9. Customize the action (Display, Earning limit/condition, and Entry conditions)
  10. Follow steps 6-9 again, this time selecting "Submit a photo" in order to further incentivize users to submit a photo with their review.
  11. Click “Save”

Please note: If a customer submits a photo review, they will receive both points for submitting a review, and for submitting a photo.
Eg. if you set 300 points for a review and 300 points for a photo, a customer submitting a photo review will receive 600 points in total.


If you have any questions or need any help, please contact us and we'll be happy to help!

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