Rewarding loyalty points with Smile.io
To reward your customers with Smile.io points for submitting a Loox review, follow these steps:
- Make sure both Loox and Smile.io are installed on your store
- Go to your Loox Integrations menu
- Go to the Smile.io section and click "Activate integration"
- Click “Integrate” then "Authorize"
- In your Smile.io “Points” menu click “View all actions”
- Click “Add action” and select “Submit a review” from the list that appears:
- Enter the amount of points you wish to give in exchange for leaving a review
- Click “Create”
- Customize the action (Display, Earning limit/condition, and Entry conditions)
- Follow steps 6-9 again, this time selecting "Submit a photo" in order to further incentivize users to submit a photo with their review.
- Click “Save”
Please note: If a customer submits a photo review, they will receive both points for submitting a review, and for submitting a photo.
Eg. if you set 300 points for a review and 300 points for a photo, a customer submitting a photo review will receive 600 points in total.
If you have any questions or need any help, please contact us and we'll be happy to help!