Using Loox with Shopify Flow

Loox enables you to take full advantage of the reviews you collect by setting up tailor-made automated workflows that are triggered once a review has been submitted using Shopify Flow.

To use Loox as a trigger in Flow:

• Inside your Loox app's "Integrations" settings section, go to "Shopify Flow":

  

• Toggle "New review trigger" on to activate the Shopify Flow integration:

  

• In the Shopify Flow app, create a new workflow:

  

• Click "Select a trigger":

  

• Click "Loox Product Reviews & Photos" and select "New review" as your trigger:

  

• Click "Turn on workflow" to save your new flow and activate the automation:

  

Here are some examples that you can use to utilize Loox better using Shopify Flows:

• Send different thank you emails based on the review's rating.
• Award points in your loyalty program when a customer submits a review.
• Create a ticket in your customer support app when you receive a review.
• Track product reviews by creating a line in Google Sheets.

This is only a small list of the many things you can achieve with the Shopify Flow integration!