Using Loox with Shopify Flow

Loox enables you to take full advantage of the reviews you collect by setting up tailor-made automated workflows that are triggered once a review has been submitted using Shopify Flow.

Our Shopify Flow integration is available to all merchants subscribed to the following Loox and Shopify plans:

Loox - Loox Scale Plan and above.
Shopify - Shopify, Shopify Plus, or Shopify Advanced plans.

To use Loox as a trigger in Flow:

Inside your Loox app's "Integrations" settings section, go to "Shopify Flow":
Toggle "New review trigger" on to activate the Shopify Flow integration:
In the Shopify Flow app, create a new workflow:
Click "Select a trigger":
Click "Loox Product Reviews & Photos" and select "New review" as your trigger:
Click "Turn on workflow" to save your new flow and activate the automation:

Here are some examples that you can use to utilize Loox better using Shopify Flows:

Send different thank you emails based on the review's rating.
Award points in your loyalty program when a customer submits a review.
Create a ticket in your customer support app when you receive a review.
Track product reviews by creating a line in Google Sheets.

This is only a small list of the many things you can achieve with the Shopify Flow integration!