Bonus Review Request Emails

Send review request emails to past customers from the past 90 days (for fulfilled Shopify orders) the first time you install Loox. These emails are offered for no extra cost and do not count toward your monthly email quota, what we call “Bonus Emails”.

With Bonus Review Request emails, you can generate reviews right on installation and fuel your store with social proof.

Scheduling Bonus review request emails

Schedule your Bonus Review Request emails through your Homepage by clicking "Send now":

If you cannot see the "Send now" button on your Loox homepage, contact our Support team to schedule your Bonus Review Request emails.

Bonus emails will be sent up to 90 days back from the scheduled date (not from the installation date), following your email timing (set to 14 days after fulfillment by default).

Note: Bonus emails will be sent in 48 hours for orders that have already passed the email timing.

You can track your Bonus emails under the "Orders" section of your Loox admin:

You can send review request emails to orders older than 90 days by using a link to review a product.