Bonus review request emails
When you install Loox for the first time, you have the option to send review requests to past customers up to 3 months back. These requests are bonus requests - they are completely free!
No matter the plan you choose, we won't count these requests for your monthly quota. Bonus review requests are the best way to generate lots of reviews right after installation and fuel your store with social proof.
If you accidentally chose not to send these requests, you can change that through your Dashboard, by clicking "Schedule bonus emails":
The Bonus review requests will automatically follow your current email timing setting (by default 14-days after fulfillment).
Any orders older than the email timing set for your store will be scheduled to be sent 24-hours after you enable the Bonus emails.