Changing the Language of Loox Emails and Widgets

Loox currently supports the translation of all customer-facing widgets and emails in 19 different languages:

  • English
  • Spanish
  • French
  • Italian
  • German
  • Dutch
  • Portuguese
  • Turkish
  • Russian
  • Japanese
  • Chinese Simplified
  • Chinese Traditional
  • Swedish
  • Danish
  • Norwegian
  • Finish
  • Korean
  • Hebrew
  • Arabic

The chosen language will adjust the default text for all Loox widgets implemented on your store's pages, and all customer-facing emails (e.g. Review request, Review reminder, Photo/Video reminders, etc...).

You can change your Loox language under Settings - General:

If the language you are looking for isn't listed above, use our Loox Text Translation sheet to manually change your Loox widgets' language, and modify each widget's text according to your preference.

Please make sure to contact our Support team at [email protected], and attach the filled-out sheet, and we’d be more than happy to help!


You can customize each Loox widget and email text through their respective admin settings.

You can change your Loox Emails text through the Loox Admin - Collect Reviews settings:

You can customize the review form's text through your Loox settings, under Review Form:

If any further text customizations are needed, feel free to contact our Support team at [email protected], and we’d be more than happy to help!

Loox also supports customizing your emails and customer-facing widgets in all supported languages. Here's how you can do so:
How do I use multiple languages in Loox?