Changing the Language of Loox Emails and Widgets

Loox currently supports the automatic translation of 19 different languages, including:

  • English
  • Spanish
  • French
  • Italian
  • German
  • Dutch
  • Portuguese
  • Turkish
  • Russian
  • Japanese
  • Chinese Simplified
  • Chinese Traditional
  • Swedish
  • Danish
  • Norwegian
  • Finish
  • Korean
  • Hebrew
  • Arabic

This language will define the default text for all review widgets on your store's pages (including the review submission form) and all customer-facing emails (e.g., review requests, review reminders, photo/video reminders, etc...)

You can change your Loox language through your Loox settings:

If your language is missing from this list, let us know by contacting our support.


Loox also enables merchants to customize specific default texts in the system to match their brand's voice through your Loox settings:

If any further text customizations are needed, feel free to contact our Support team at [email protected], and we’d be more than happy to help!

Loox also supports customizing your emails and customer-facing widgets in all supported languages. Here's how you can do so:
How do I use multiple languages in Loox?