How do I translate my reviews with Weglot?

The Loox integration with Weglot enables merchants to automatically translate their reviews' text to the language chosen in their Weglot app.

To integrate Loox with Weglot follow the steps below:

  1. Make sure both Loox and Weglot are installed on your store
  2. Go to your Weglot “Project settings”
  3. In the "Dynamic elements" section add the following class:
    • .main-text
  4. Click "+":
  5. Copy the API key seen at the bottom of the page:
  6. Go to your Loox integrations tab and paste the API key in the Weglot integration section:
  7. Click “Test” in order to make sure the API key is correct
  8. If the API key is correct, you should receive a green confirmation message:
  9. Your reviews should now be translated automatically whenever Weglot is enabled on the page, just like the other elements on your store

Please note that this integration does not currently translate reviews in the Homepage carousel, Popup widget, Sidebar widget or the review submission form (after clicking the "Write a review" button).

If the Loox widget is not being translated as expected please check your word limit within your Weglot account and make sure your quota is not exceeded:
https://support.weglot.com/article/87-shopify-troubleshooting-website-not-fully-translated-only-some-parts

If you need any further assistance with this, please contact our support team and we'd be more than happy to help!

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