Adding Multiple-Choice Questions to the Review Form

Loox enables you to create your own multiple-choice questions and add them to the review form. This helps you gain a better understanding of your customers and tailor product reviews to your business.
You can customize your review form to get valuable data about product attributes.

To add a custom question, follow these steps:

  1. head over to the Collect reviews section in your Loox settings. 
  2. Scroll down to "Custom questions". 
  3. Add your desired question by clicking "New question":
  4. Choose the answers (up to 5) that the customer can select, like so:


You can choose to set each question to match your preference:

  • Private - Hide the answers from store pages. Answers will only appear on your Loox admin, under the Reviews tab.
  • Required - The customer will not be able to skip the question when submitting a review.

Once done, click on "Save question".

The answers will appear on a review's quickview:

They will also appear on reviews in the Reviews tab: