Loox Product Review Form

Our customizable Product Review form provides your customers with the smoothest review submission experience.

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Review Submission Process

Customers can easily review your products using our Product Review form.

The review form will be presented to customers when clicking the “Write a review” button (on the Review request email, or in your store):

During the review submission process, customers can rate your products, upload photos and videos, and share a few words about their experience.

Note: Customers can upload up to five photos or one video per review.

To customize the appearance of the Product Review form your customers see when writing a review, follow the steps below:

Within "Reviews - Preferences - General", go to "Review form":
Inside the Review form settings page, click the pencil icon to customize the appearance and text shown on your form:
The customization options available are:
- Theme color: Adjust the color used throughout the form.
- Corner radius: Adjust the roundness of the form's corners.
- Let customers add a video to their review: When enabled, customers can submit video reviews to your store. Click here to learn more.
- Texts: Edit the text shown on your review form.

Note: To change the rating icons displayed on your Review form, see Changing Your Store's Star Rating.

Tip: You can add custom questions to your Product Review form to collect valuable information from customers. Click here to learn more.