Adding Multiple-Choice Questions to the Review Form
Loox enables you to create your own multiple-choice questions and add them to the review form. This helps you gain a better understanding of your customers and tailor product reviews to your business.
You can customize your review form to get valuable data about product attributes.
To add a custom question, follow these steps:
- head over to the Collect reviews section in your Loox settings.
- Scroll down to "Custom questions".
- Add your desired question by clicking "New question":
- Choose the answers (up to 5) that the customer can select, like so:
Advanced:
You can choose to set each question to match your preference:
- Private - Hide the answers from store pages. Answers will only appear on your Loox admin, under the Reviews tab.
- Required - The customer will not be able to skip the question when submitting a review.
Once done, click on "Save question".
The answers will appear on a review's quickview:
They will also appear on reviews in the Reviews tab:
