Loox Product Review Form

Our customizable Product Review form provides your customers with the smoothest review submission experience.

IN THIS ARTICLE

Review Submission Process

Customers can easily review your products using our Product Review form.

The review form will be presented to customers when clicking the “Write a review” button (on the Review request email, or in your store):

During the review submission process, customers can rate your products, upload photos and videos, and share a few words about their experience.

Note: Customers can upload up to five photos or one video per review.

To customize the appearance of the Product Review form your customers see when writing a review, follow the steps below:

Go to "Review form" within "Reviews - Preferences":
Under "Edit review form", click "Edit" to customize the appearance and text on your form.

You can adjust the following:
- Theme color: The main color used throughout the form
- Corner style: Adjusts the roundness of the form's border
- Let customers add a video to their review: Allows customers to submit video reviews
- Texts that are displayed on your review form

Note: To change the rating icons displayed on your Review form, see Changing Your Store's Star Rating

Tip: You can add custom questions to your Product Review form to collect valuable information from customers