Our customizable Product Review form provides your customers with the smoothest review submission experience.
Review Submission Process
Customers can easily review your products using our Product Review form.
The review form will be presented to customers when clicking the “Write a review” button (on the Review request email, or in your store):
During the review submission process, customers can rate your products, upload photos and videos, and share a few words about their experience.
Note: Customers can upload up to five photos or one video per review.
Tip: The "Continue" button can be fully customized to match your brand and review flow. You can edit its label and decide where customers are redirected after they submit a review, such as the product page, homepage, or any custom page.
How to customize your Review form
To customize the appearance of the Product Review form your customers see when writing a review, follow the steps below:
- Go to "Review form" within "Collecr Reviews - Preferences":
- Under "Edit review form", click "Edit" to customize the appearance and text on your form.
- You can adjust the following:
- Theme color - The main color used throughout the form
- Corner style - Adjusts the roundness of the form's border
- "Continue" button - Select where customers are redirected to after submitting a review. By default, they will be redirected to your store's homepage. You can also customize the text of the button under the "Text" section
- Let customers add a video to their review - Allows customers to submit video reviews
- Texts that are displayed on your review form
Note: To change the rating icons displayed on your Review form, see Changing Your Store's Star Rating
Tip: Add custom questions to your Product Review form to collect valuable insights from customers