If you believe content on Loox infringes your copyright - or if you've received a copyright claim - here's what you need to know.
What is a DMCA takedown?
The Digital Millennium Copyright Act (DMCA) is a U.S. law that protects copyright holders. It gives you the right to request the removal of content that uses your copyrighted material without permission - such as photos, videos, or other creative work.
Submitting a copyright claim
If you find review content on a Loox-powered store that infringes your copyright, you can submit a DMCA takedown notice to us.
Your notice must include:
- Your name and contact details
- A description of the copyrighted work being infringed
- The URL where the infringing content appears
- A statement that you have proof the use is unauthorized
- A statement that the information in your notice is accurate
- Your physical or electronic signature
Please send your notice to [email protected] and fill out the following form.
We'll review it and respond promptly.
Received a claim? Here's what happens
If content you submitted is subject to a DMCA claim, we'll notify you. The content may be temporarily removed while the claim is reviewed.
If you believe the claim is incorrect, you can submit a counter-notice.
A counter-notice must include:
- Your name and contact details
- Identification of the content that was removed
- A statement, under penalty of perjury, that you believe the removal was a mistake
- Your consent to the jurisdiction of your local federal court
- Your physical or electronic signature
Send counter-notices to: [email protected]
Repeat infringement
Loox removes access for users who repeatedly infringe on others' copyrights.
Note: This article is for general guidance only and does not constitute legal advice. To receive legal guidance, we recommend consulting a lawyer.
FAQs
Q: What types of content can I report under DMCA?
A: You can report any review content that uses your copyrighted material without permission - including photos, videos, and review text that appears on a Loox-powered store.
Q: How long does it take to review a DMCA notice?
A: We review all notices promptly. Response times may vary depending on the complexity of the claim.
Q: What happens to my content if a DMCA claim is filed against it?
A: We'll notify you and the content may be temporarily removed while we review the claim. You'll have the opportunity to submit a counter-notice if you believe the claim is incorrect.
Q: Can I lose access to Loox for copyright infringement?
A: Yes. Loox has a repeat infringement policy and removes access for users who repeatedly infringe on others' copyrights.
Note: If you have more questions, contact our Support team- we're happy to help.