How do I integrate Loox with Rise.ai?

Loox integrates with Rise.ai to enable you to incentivize reviews by offering store credit instead of the Loox discounts.

How to Activate the Integration:

  1. Make sure you have Rise and Loox installed on your Shopify store.
  2. Go to your Rise dashboard -> Integrations, and activate the integration:

  3. Once activated within Rise, it will send you to the Loox dashboard
  4. Go to your Loox Integration settings
  5. Click Activate integration:
  6. This will send you to the integration page, click integrate, and you're done:

How to send Store Credit rewards for product reviews:

  1. Go to your Rise Loyalty and Rewards tab
  2. Select Create your own
  3. Click Select Trigger and Loox Review Created:
  4. Click Add case, and choose the condition in which customers will get a reward:

    1. Reviews star count how many stars the customer gave the product
    2. Review image - reward the customer if they uploaded a photo with their review
    3. Product id - choose to reward reviews given to specific products.
  5. Choose an action: Issue Store Credit/Issue Limited Store Credit:
    note: the credit can be redeemed only on a specific collection

  6. Click on Test WorkFlow to see the email sent and the reward issued to the customer.
  7. Activate the workflow by clicking on the toggle.
  8. Click save:
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