Rewarding Store Credit with Rise.ai

Using the Rise.ai integration, you can incentivize reviews with store credit instead of straight discounts.

The Loox + Rise.ai integration is available on the Growth plan and up. Click here to upgrade your plan.


To activate the integration, follow these steps:

  • Install Rise.ai on your store.
  • Go to your Rise.ai Integrations menu, and activate the integration:

  • Click "Continue to Loox":

  • Inside your "Integrations" settings section, go to "Rise.ai".
  • Click "Activate Integration":
  • Click integrate in the prompt that appears:


To send store credit rewards for product reviews, follow these steps:

  • Go to your Rise Loyalty and Rewards tab.
  • Click "Create WorkFlow" and select "Create your own".
  • Click "Select Trigger" and choose "Loox Review Created":
  • Click "Add case", and choose the condition in which customers will get a reward:

    1. Reviews star count The rating given by the customer.
    2. Review image - The image the reviewer included in his review
    3. Product id - The product id for which the review was given
  • Choose an action: Issue Store Credit/Issue Limited Store Credit:
    note: the credit can be redeemed only on a specific collection.

  • Click on Test WorkFlow to see the email sent and the reward issued to the customer.
  • Activate the workflow by clicking on the toggle.
  • Click save: