Rewarding Store Credit with Rise.ai
Using the Rise.ai integration, you can incentivize reviews with store credit instead of straight discounts.
The Loox + Rise.ai integration is available on the Growth plan and up. Click here to upgrade your plan.
To activate the integration, follow these steps:
- Install Rise.ai on your store.
- Go to your Rise.ai Integrations menu, and activate the integration:
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Click "Continue to Loox":
- Inside your "Integrations" settings section, go to "Rise.ai".
- Click "Activate Integration":
- Click integrate in the prompt that appears:
To send store credit rewards for product reviews, follow these steps:
- Go to your Rise Loyalty and Rewards tab.
- Click "Create WorkFlow" and select "Create your own".
- Click "Select Trigger" and choose "Loox Review Created":
- Click "Add case", and choose the condition in which customers will get a reward:
- Reviews star count - The rating given by the customer.
- Review image - The image the reviewer included in his review
- Product id - The product id for which the review was given
- Reviews star count - The rating given by the customer.
- Choose an action: Issue Store Credit/Issue Limited Store Credit:
note: the credit can be redeemed only on a specific collection.
- Click on Test WorkFlow to see the email sent and the reward issued to the customer.
- Activate the workflow by clicking on the toggle.
- Click save: