How do I integrate Loox with Gratisfaction?
Loox integrates with Gratisfaction to enable you to incentivize photo reviews by offering points instead of the Loox discounts.
To enable the Gratisfaction integration:
- Please check to ensure Loox is installed and active on your Shopify store
- Go to the Loox Integration settings and click Activate integration within the Gratisfaction section:
- Go to the Gratisfaction admin → Purchase & Referral Program → Loox reviews
- Turn the slider to ON:
NOTE: If you see the message below, please check Gratisfaction is activated in Loox:
How to set up the points:
Go to your Gratisfaction admin and customize the following:
- Select the number of points given per review
- Reward additional points to users who leave a review that includes a photo
NOTE: If a customer submits a photo along with the review, they will receive points for both the review, and photo. So for eg. if you are giving 50 points for a review and 20 additional points for a photo submission, customers submitting a photo review will receive a total of 70 points. Select Verified or Unverified reviews or both as per your requirement
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Maximum number of reviews rewarded per product per customer
If you’d like to define a limit enter a numerical value. If not enter ‘Unlimited’ Maximum number of reviews rewarded per day per customer
If you’d like to define a limit enter a numerical value. If not enter ‘Unlimited’Click SAVE
How will customers receive points for reviews?
After making a purchase customers will receive an email from Loox requesting them to write a review. When customers follow the instructions in this email and submit a review on your store, Gratisfaction will immediately reward the points.