Rewarding Store Points with Gratisfaction

Reward your customers with points for leaving a review by integrating Loox with Gratisfaction.

By using this integration, you can offer points instead of discounts for customers reviewing your products.

To reward your customers with points for submitting a photo/video review using Gratisfaction, follow the steps below:

• Inside your "Integrations" settings section, go to "Gratisfaction".
• Click "Activate integration":

• Open the "Loyalty and Referrals Program" tab of your Gratisfaction admin:

• Click "Reward reviews" and select Loox:

• Activate the option to reward Loox reviews:

• Customize the settings as you wish:

• Optional settings:
  • Select the number of points given per review.

  • Reward customers who leave a photo/video review with additional points.

    Note: Customers will receive points for both submitting a review and adding a photo/video to their review if you reward both actions. For example, if you reward 10 points for submitting a review and 10 points for a photo/video review, a customer submitting a photo/video review will receive 20 points in total.

  • Select if you'd like to reward Verified, Unverified reviews, or both.
  • Set the maximum number of reviews rewarded per product per customer.

  • Set the maximum number of reviews rewarded per day per customer.

    
    

How will customers receive points for reviews?

Loox will send a review request email to customers after they purchase in your store. Upon submitting a review, Gratisfaction will immediately reward the points according to your settings.