Using Multiple Languages With Loox

Set your Loox widgets’ and emails’ languages to automatically match your visitors’ locale.

We match your Product Reviews and Referral widgets to the language your customers set on your store. All Loox emails are sent in the language of your customers’ locale.

How to enable multilingual support:

To enable Multilingual support for your Loox widgets and emails:

  • Inside your “General” settings page, open the “Localization” tab.
  • Click on the “Multilingual support” dropdown menu, and select “Enabled”:

To adjust your emails’ default text:

  • Inside your “Collect Reviews” settings section, open the “Emails” tab.
  • Select the email you would like to edit.
  • Inside your email’s settings page, click on the “Currently editing in” dropdown menu and select the language you would like to edit: 

To adjust your Product Reviews Widget’s default text:

Note: Multilingual translations aren't available for the Sidebar Widget or the Carousel widgets.

If you have more questions, contact our Support team. We’re available 24/7 and happy to help!

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