Using Multiple Languages With Loox


Set the language of your Loox widgets and emails languages to automatically match your visitors’ locale using our Multilingual support.

When enabled, your Product Reviews and Referral widgets languages will be matched to the language your customers set on your store. All Loox emails will be sent in the language of your customers’ locale.

How to enable multilingual support:

To enable Multilingual support for your Loox widgets and emails:

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  • Toggle "Auto-translate reviews" on:

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To adjust your emails’ default text:

  • Within "Settings - General - Email settings", open "Email appearance".
  • Select the email you would like to edit.
  • Inside your email’s settings page, click on the “Language” dropdown menu and select the language you would like to edit: 

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To adjust your Product Reviews Widget’s default text:

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Note: Multilingual translations aren't available for the Sidebar Widget or the Carousel Widgets.

If you have more questions, contact our Support team. We’re available 24/7 and happy to help!

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