Using Loox Parameters in Klaviyo Review Request Emails

Create Klaviyo email templates that use Loox parameters, requesting your customers to submit reviews for their most recent purchases.

Note: To implement the required Loox parameters in your Klaviyo email templates, integrate your Loox account with Klaviyo.

To send Loox review requests to your customers using Klaviyo:

  • Inside your newly created section block, add a dynamic image that uses the following Loox parameter:
{{ item.image_url }}

Tip: We recommend adding a fixed width of 200px for the product image.

  • To display the customer's purchased items in the email, add a text block with the following Loox parameter:
{{ item.name }}

  • To add a "Write a review" button that redirects your customers to the product's review form, add a "Button" block that uses the following Loox parameter:
{{ item.review_url }}

Tip: We recommend changing the button's text to "Write a review".

That's it! Using these parameters, your Klaviyo email template will display your customer's order information and collect their reviews using a dedicated "Write a review" button.

Related Articles

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article