Using Loox Parameters in Klaviyo Review Request Emails

Create Klaviyo email templates that use Loox parameters, requesting your customers to submit reviews for their most recent purchases.

Note: To implement the required Loox parameters in your Klaviyo email templates, integrate your Loox account with Klaviyo.

To send Loox review requests to your customers using Klaviyo:

Repeat for:

event.items

Item alias:

item

  • Inside your newly created section block, add a dynamic image that uses the following Loox parameter:
item.image_url

Tip: We recommend adding a fixed width of 200px for the product image.

  • To display the customer's purchased items in the email, add a text block with the following Loox parameter:
{{ item.name }}

  • To add a "Write a review" button that redirects your customers to the product's review form, add a "Button" block that uses the following Loox parameter:
{{ item.review_url }}

Tip: We recommend changing the button's text to "Write a review".

That's it! Using these parameters, your Klaviyo email template will display your customer's order information and collect their reviews using a dedicated "Write a review" button.

If you have more questions, contact our Support team at [email protected]. We're available 24/7 and happy to help!

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