Loox Referrals Incentives

Encourage your advocates to share their unique discount links with friends and family using our Referrals Widgets incentives.

In this article, we'll cover how to choose your Referral Incentive type and explain the differences between our one-sided and two-sided incentives.


One-sided Incentive

Turn your visitors and customers into brand advocates by providing them with a unique discount link they can share with their friends and family, using word of mouth and social proof as a means to grow your brand.

Your store automatically applies the discount once a visitor interacts with an advocate's link.

To set a One-sided Referral offer:

  • Inside the Loox Admin Referrals “Offer” settings page, select “One-sided incentive”:

  • Select your discount type, and set the amount you would like to offer:

  • Set a “Minimum purchase amount” for your incentive. Set to “0” if you don’t want to limit your referral offer:


Two-sided Incentive

Encourage your customers to sign up for your referral program and receive discount links that they can share with friends and family, earning them rewards in the process. 

With a two-sided referral offer, you can increase the traffic coming from your referrals, as well as your total order volume.

With every completed referral order made with an advocate’s discount link, the advocate will receive a reward for a future order.

Each advocate’s total reward balance cannot be split into multiple purchases and must be redeemed in its entirety. Any new order completed using an advocate’s discount link after their reward was claimed will initiate a new balance.

Note: The advocate will receive their rewards only once their friend's order is labeled as fulfilled.

Advocates will receive a notification email for every purchase made through their links.

This email will notify them about their current advocate reward balance and will include a link to their advocate reward balance page. In it, they have the option to redeem their reward as well as share their unique referral link again.

To set a Two-sided Referral offer:

  • In the Referrals “Offer” settings page, select “Two-sided incentive”:

  • Select your discount type, and set the amount you would like to offer:

  • Set the “Advocate reward” amount:

  • Set a “Minimum purchase amount” for your incentive. Set to “0” if you don’t want to limit your referral offer:

If you have more questions, contact our Support team. We’re available 24/7 and happy to help!

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