Send free review request emails for past Shopify orders from up to 90 days before you installed Loox.
With Bonus Review Request emails, you can generate reviews right on installation and fuel your store with social proof.
Scheduling Bonus review request emails
You can schedule Bonus Review Request emails through the Bonus emails page.
Select the time range for which you'd like to schedule bouns emails from the dropdown:
90 days before you installed Loox (recommended)
60 days before you installed Loox
30 days before you installed Loox
Custom dates
Click “Schedule”
Note: Bonus emails will start sending within 48 hours after you schedule them. You can track and manage them under your Orders tab.
FAQS
Q: Can I send bonus emails for orders older than 90 days before install?
A: While bonus emails are only available for up to 90 days before install, you can send review request emails for orders older than 90 days by using a link to review a product.
Q: Why don't I see the bonus emails page?
A: Bonus emails are available for a limited time of 90 days since you installed Loox. If you no longer have the option to schedule bonus emails, please contact support for assistance.
Q: Can I edit the bonus email appearance?
A: The text and appearance of bonus emails are pulled from the primary review request email.
While you can edit bonus emails, any changes made will apply to all of your review request emails - both manual and automatic.
Q: When will bonus emails start sending?
A: Bonus emails only start sending 48 hours after you schedule them. You can track and manage them under your Orders tab.