Loox Studio makes it easy to turn your best customer reviews into beautiful, ready-to-share content you can use across your marketing channels to boost trust and engagement.
Why use Loox Studio?
Loox Studio helps you extend the impact of your happiest customers beyond your store. With just a few clicks, you can:
Create scroll-stopping visuals for Instagram, TikTok, Facebook, and more
Share powerful social proof in email campaigns, ads, or landing pages
Highlight your best reviews with on-brand, high-quality templates
Save time on design work with export-ready creatives
How to use Loox studio
You can access the Loox studio directly from your Manage Reviews page.
Find a product or store review you want to share.
Click Customize for Social:
3. Under Format, choose where you'll use your design:
Story (9:16) - vertical posts like Instagram Stories, Reels and TikTok
Feed post (4:5) - feed posts on Instagram, Facebook and LinkedIn
Email banner (2:1) - banners in your marketing emails
4. Pick a template style and customize the colors, font, and star rating.
5. Choose whether to display the review media or your product image from Shopify.
6. If you don't want to include the full text of the review, drag the handles to select the text you'd like to display.
7. Once you've finished customizing, click Download.
That's it! You'll get a JPG or MP4 file, sized for the format you picked and ready to share anywhere.
Note: If you're customizing a video review, you will get notified by email when your video file is ready to download.
Send a design to your phone
Posting from your phone? Skip moving files around and send your design straight to your phone:
1. When your design is ready, click Send to phone next to Download.
2. Scan the QR code with your phone camera.
3. The image opens on your phone. Press and hold it to save it to your photos, then post it from any app.
Customization options
Inside the Loox Studio editor, you can choose from multiple template styles and customize the design to match your brand. These are all the available customization options:
Format - Choose Story (9:16), Feed post (4:5), or Email banner (2:1). Every template style comes in all three formats, so you can switch formats without losing your design.
Template style - Pick from multiple designs for the selected format.
Show media - Choose whether or not to display the review's photo or video in your design, or opt to display one of your Shopify product images instead.
Displayed text - Display the full text of the review or drag the highlight handles to create an abbreviated display text.
Colors - Adjust the colors of your selected template and the text.
Star rating - Adjust the star rating icon and color to match your brand.
Font - Select your favorite font for the review text.
Loox branding - Choose whether or not to display Loox branding on your design. Hiding Loox branding is available on the Scale plan and above.
FAQs
Q: Where can I use the designs I create?
A: Anywhere! Share them on social media, email, paid ads, or landing pages.
Q: Can I design reviews with multiple photos?
A: For reviews with multiple photos, you can only design the cover image.
Q: Which review types are supported with Loox Studio?
A: You can use both photo and video reviews. Photo reviews are exported as high-resolution JPGs; video reviews are exported as MP4 files. Store reviews are also supported.
Q: What happens if my video fails to render?
A: If the render doesn't complete, you'll see an error message with the option to retry. If the issue persists, contact our support team - we're happy to help.
Q: Can I use any template for video reviews?
A: Most templates are compatible with both photo and video reviews. If a template isn't available for a video, you'll see the supported options highlighted in the editor.
Q: Can I download my AI Review Stories as videos too?
A: Yes. You can download a full story or a single slide from the AI Review Stories editor. Learn how.