How do I edit review request email subject line?

Add your own brand voice to emails and improve open rates by customizing the "Email subject" field through the "Collect reviews" section of your Loox settings.

  • Use "[Name]" where you want the customer's first name to appear:

    For example, if you choose the following subject line:
    [Name], please review your purchase!

    John Smith will see it as:
    "John, please review your purchase!".
  • Use "[order_number]" where you want the customer's order number to appear:

    For example. if you choose the following subject line:
    Order #[order_number], please review your latest purchase

    The customer will see it as:
    "Order #4626, please review your latest purchase" 

If you leave the "Email subject" field empty, the default subject is:
"[Name], tell us what you think!".