How do I edit review request email subject line?

Add your own brand voice to emails and improve open rates by customizing the "Email subject" field through your Loox settings.

  • Use "[Name]" where you want the customer's first name to appear:

    For example, if you choose the following subject line:
    [Name], please review your purchase!

    John Smith will see it as:
    "John, please review your purchase!".
  • Use "[order_number]" where you want the customer's order number to appear:

    For example. if you choose the following subject line:
    Order #[order_number], please review your latest purchase

    The customer will see it as:
    "Order #4626, please review your latest purchase" 

If you leave the "Email subject" field empty, the default subject is:
"[Name], tell us what you think!".