Importing Reviews to Loox

Have a collection of previously collected reviews you would like to display on your Loox widgets?

The article below will show you how to import your reviews from any previous source, including your AliExpress supplier’s product reviews.


Previous review solution apps

For past users of the apps listed below, we offer a seamless import process with the following review solution apps:

To import your reviews from the mentioned apps:

  • Export your reviews from your previous app (see articles above).
  • In the "Import Reviews" section of the Loox admin, go to "Import from support apps".
  • Select the app you're using: 

  • Click "Upload CSV file":

  • Upload the export file of the relevant app as-is.

Note: If your previous review solution app is not listed above, please import your reviews using our import spreadsheet mentioned below.


Importing reviews from a spreadsheet

Import reviews from any previous source using our import spreadsheet method. This option can be useful for reviews collected through:

  • Review solution apps that Loox does not support importing reviews from.
  • Sources outside of Shopify.
  • Personal feedback from friends and family.

Note: Our spreadsheet method is limited to 100,000 reviews per store. Once you have reached the 100,000 quota, you will no longer be able to import reviews using this method.

You can read more about this process in the link below:

Importing Reviews From a Spreadsheet


Importing reviews from AliExpress

import reviews from any AliExpress product page into your Shopify store.

You can read more about this method in the link below:

Importing Reviews From AliExpress

If you have more questions, contact our Support team at [email protected]. We're available 24/7 and happy to help!

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